FAQ

Mustaqiim Hajj and Umrah specializes in providing comprehensive travel services for Hajj and Umrah pilgrimages. Our services include visa processing, accommodation arrangements in Mecca and Medina, transportation, guided tours of holy sites, and dedicated support throughout your journey.

Booking with us is simple and convenient. You can visit our website to fill out a booking inquiry form or contact our customer service team directly. We will guide you through the booking process, provide all necessary information, and assist with any queries you may have.

At Mustaqiim Hajj and Umrah, we distinguish ourselves through our commitment to excellence, attention to detail, and personalized service. We prioritize the spiritual and logistical needs of our clients, ensuring a seamless and enriching pilgrimage experience. Our team of experienced professionals is dedicated to exceeding expectations and providing exceptional customer satisfaction.

Yes, pilgrims must possess a valid passport with a minimum validity period, and a visa for Saudi Arabia. Additional requirements may include vaccination certificates, especially during health emergencies. Our team will guide you through the necessary procedures and ensure compliance with all travel requirements.

We prioritize safety and comfort at every stage of your journey. From selecting reputable accommodations to providing reliable transportation, we adhere to strict safety protocols. Our experienced guides and support staff are available around the clock to address any concerns and ensure a smooth and spiritually fulfilling pilgrimage experience.

We offer flexible payment options to accommodate our clients' needs. You can choose to make payments via bank transfer, credit/debit card, or other convenient methods. Our team will provide detailed payment instructions and assist you throughout the payment process.